This is a list of your rights as a patient. This also gives the procedure for filing a complaint, if necessary.
1. You have the right to considerate and respectful care.
2. You have the right to obtain from your physician complete, current information concerning your diagnosis, treatment and prognosis in terms you can reasonably expect to understand.
3. You have the right to receive from your physician information necessary to give informed consent prior to the start of any procedure and/or treatment.
4. You have the right to have an advance directive (such as a living will, health care proxy, or durable power of attorney for health care) concerning treatment or designating a surrogate decision maker with the expectation that the hospital will honor the intent of that directive to the extent permitted by law and hospital policy.
5. You have the right to refuse treatment to the extent permitted by law and to be informed of the medical consequences of your action.
6. You have the right to every consideration of your privacy concerning your own medical care program.
7. You have the right to expect that all communications and records pertaining to your care should be treated as confidential.
8. You have the right to review the records pertaining to your medical care and to have the information explained or interpreted as necessary, except when restricted by law.
9. You have the right to expect that within its capacity, the hospital must make a reasonable response to your request for services. When medically permissible, you may be transferred to another facility only after you have received complete information and explanation concerning the needs for and alternatives to such a transfer.
10. You have the right to obtain, and get assistance to obtain, a second opinion concerning your care.
11. You have the right to obtain information as to any relationship of your hospital to other health care and educational institutions insofar as your care is concerned. You have the right to purchase your records.
12. You have the right to be advised if the hospital proposes to engage in, or perform, human experimentation affecting your care or treatment. You have the right to refuse to participate in such research projects.
13. You have the right to expect reasonable continuity of care.
14. You have the right to know what hospital rules and regulations apply to your conduct as a patient.
15. You have the right to be free of restraints.
16. You have the right to be free from seclusion.
17. If you feel your rights have been violated in any way, or if you have a complaint concerning your care, ask to see a member of the administrative staff. Your complaint will then be investigated and any necessary action will be taken accordingly. You will receive a response within 72 hours.
18. You also have the right to file a complaint with licensing agencies concerning your care or your bill.
A. For complaints regarding your care:
Kansas Advocacy and Protective Services 1-800-432-8276.
B. For complaints regarding your bill:
State of Kansas Ombudsman 1-800-432-3535
19. You have the right to adequate pain control with the appropriate medication or treatment.
20. You have the right to exercise these rights and you will not be discriminated against because you have exercised these rights.