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Your Rights as a patient
This is a list of your rights as a patient. This also gives the
procedure for filing a complaint, if necessary.
1. You have the right to considerate and respectful care.
2. You have the right to obtain from your physician complete, current
information concerning your diagnosis,
treatment and prognosis in terms you can reasonably expect to understand.
3. You have the right to receive from your physician information necessary to
give informed consent prior to
the start of any procedure and/or treatment.
4. You have the right to have an advance directive (such as a living will,
health care proxy, or durable power
of attorney for health care) concerning treatment or designating a surrogate
decision maker with the
expectation that the hospital will honor the intent of that directive to the
extent permitted by law and
hospital policy.
5. You have the right to refuse treatment to the extent permitted by law and to
be informed of the medical
consequences of your action.
6. You have the right to every consideration of your privacy concerning your own
medical care program.
7. You have the right to expect that all communications and records pertaining
to your care should be treated
as confidential.
8. You have the right to review the records pertaining to your medical care and
to have the information
explained or interpreted as necessary, except when restricted by law.
9. You have the right to expect that within its capacity, the hospital must make
a reasonable response to your
request for services. When medically permissible, you may be transferred to
another facility only after you
have received complete information and explanation concerning the needs for and
alternatives to such a
transfer.
10. You have the right to obtain, and get assistance to obtain, a second opinion
concerning your care.
11. You have the right to obtain information as to any relationship of your
hospital to other health care and
educational institutions insofar as your care is concerned. You have the right
to purchase your records.
12. You have the right to be advised if the hospital proposes to engage in, or
perform, human experimentation
affecting your care or treatment. You have the right to refuse to participate in
such research projects.
13. You have the right to expect reasonable continuity of care.
14. You have the right to know what hospital rules and regulations apply to your
conduct as a patient.
15. You have the right to be free of restraints.
16. You have the right to be free from seclusion.
17. If you feel your rights have been violated in any way, or if you have a
complaint concerning your care, ask
to see a member of the administrative staff. Your complaint will then be
investigated and any necessary
action will be taken accordingly. You will receive a response within 72 hours.
18. You also have the right to file a complaint with licensing agencies
concerning your care or your bill.
A. For complaints regarding your care:
Kansas Advocacy and Protective Services 1-800-432-8276.
B. For complaints regarding your bill:
State of Kansas Ombudsman 1-800-432-3535
19. You have the right to adequate pain control with the appropriate medication
or treatment.
20. You have the right to exercise these rights and you will not be
discriminated against because you have
exercised these rights.
Rev. 04/28/2005
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